About Symptom Checker
Symptom Checker is ready the moment someone has symptoms.
“Should I call the doctor if I’ve had a sore throat for three days?”
“What should I do when my child falls and gets a bump on the head?”
These are questions that all of us have. Health problems can arise anytime – evenings, weekends, when you’re traveling or when your doctor’s office is closed.
Symptom Checker is designed especially for these times. The care guides help your customers make appropriate decisions on what level of care, if any, is needed and how to provide symptom relief for minor illnesses and injuries they can manage on their own. If care is needed, Symptom Checker can connect the user with the appropriate provider or facility.
Symptom Checker is built upon the clinical protocols used by physicians and nurses in 10,000 practices and 400 nurse advice lines in the US and Canada. These protocols have been tested for 27 years on more than 250 million symptom calls.
Symptom Checker care guides are currently being utilized in hundreds of healthcare organization websites or portals, 450+ office websites, and more than 40 mobile phone apps.